Privacy Policy

Introduction

Hurricane Enduro Rentals ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our motorcycle rental services.

Information We Collect

How We Use Your Information

• Process and manage your motorcycle rental reservations
• Process payments and send transaction confirmations
• Send rental reminders, pickup instructions, and important updates
• Respond to your inquiries and provide customer support
• Verify your identity and eligibility to rent
• Improve our website and services
• Comply with legal obligations

Payment Security

Your payment information is processed securely through Authorize.net, a PCI-DSS compliant payment processor. We do not store your full credit card number on our servers. Payment data is tokenized and encrypted to protect your financial information.

We may securely store a payment token to process the remaining balance of your rental or any applicable damage charges as outlined in our rental agreement.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors to complete transactions
• SMS/communication providers to send booking confirmations and reminders
• Law enforcement when required by law or to protect our rights

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Rental records and signed waivers are retained for a minimum of 3 years for liability and legal purposes.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications

To exercise these rights, please contact us at jamie@endurorentals.com.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.